usability services
project types
Why bring in a usability consultant?
If you tailor your interactive product to the real needs of its users, your products will be more successful.
Users will achieve the goals more easily and feel more satisfied.
My usability skills can help you make your products and services reach this goal.
User comments about my design for the Post Office
| Horizon Online is fantastic! The page summarising product options in Postal Services is great and being able to easily opt out from issuing a certificate of posting is also fantastic"
"Postal Services looks brilliant on the new system" "The new system is easy to use, has a clear layout and instructions and is intuitive" "Terrific. Horizon is out of date. About time we had this change." |
client Testimonials
| “Colette always goes that extra mile, creating wonderful presentations and turning them around in timescales that are impossibly quick. Her depth of knowledge is always a valuable input and the user trials she does always create a real buzz. Her technical knowledge, particularly around databases and graphics are extremely impressive, and Colette will always be able to create something to make life easier, quicker or a solution better defined or illustrated. I have never employed or worked alongside someone that I have had so much professional respect for”. SM, Project Manager, Fujitsu Services |
| “I felt it was important to write to you and say how impressed I am with how the new system is looking. It seems to smooth out many of the rough edges that exist in the current Smart Post [postal services] application. I was particularly impressed with the screen that shows the services available together with prices, target delivery times and compensation amounts”. MB, Programme Manager, Post Office Ltd |